Outage in Pitney Bowes

UPS Service Disruption Observed for RateShipment.

Resolved Major

March 18, 2026 - Started 10 days ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

UPS carrier experienced service disruptions that caused failures in Pitney Bowes' RateShipment functionality for approximately 1 hour. The issue originated from UPS systems rather than Pitney Bowes infrastructure, affecting shipping rate calculations and shipment processing. UPS resolved the carrier-side errors and restored full service functionality.

Failures are being observed for UPS carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment. Pitney Bowes Teams are actively working with UPS and we will update as we make progress.

Components affected

Pitney Bowes UPS

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Latest Updates ( sorted recent to last )

RESOLVED 10 days ago - at 03/18/2026 12:13PM

UPS have resolved the issue and all services are functional now.

INVESTIGATING 10 days ago - at 03/18/2026 11:15AM

Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.

Latest Pitney Bowes outages

UPS Service Disruption Observed for RateShipment. - about 23 hours ago

UPS Service Disruption Observed for RateShipment. - 2 days ago

UPS Service Disruption Observed for RateShipment. - 3 days ago

UPS Service Disruption Observed for RateShipment. - 5 days ago

FedEx Service Disruption Observed for RateShipment. - 5 days ago

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