Outage in Pitney Bowes
Intermittent Service Disruption observed for Shipping360 Platform for USA region.
Resolved MajorIncident Report
Summary AI Generated
Pitney Bowes experienced a 6.4-hour major service disruption affecting Cost Account management across PitneyShip Enterprise, PitneyShip, and PitneyShip Pro in the USA region. Users were unable to add or remove Cost Account data, and postage meters and mailing devices could not sync Cost Account lists, though existing Cost Accounts remained functional throughout. The issue was resolved and all services returned to normal.
We are currently experiencing a service disruption affecting Cost Account management. Users are unable to add or remove Cost Accounting data at this time. Existing Cost Accounts are not impacted and continue to function normally. Postage meters and mailing devices are unable to sync Cost Account lists.
Our team is actively investigating and working toward a resolution. We will provide updates as progress is made.
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Latest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 08/15/2026 10:08AM
The issue has been resolved and all services are back to normal.
INVESTIGATING
6 days ago - at 08/15/2026 03:47AM
We are currently experiencing a service disruption affecting Cost Account management. Users are unable to add or remove Cost Accounting data at this time. Existing Cost Accounts are not impacted and continue to function normally. Postage meters and mailing devices are unable to sync Cost Account lists.
Our team is actively investigating and working toward a resolution. We will provide updates as progress is made.
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