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Outage in Pitney Bowes

Expedited Delivery Services - Incident - Initial Notification

Resolved Minor
August 16, 2026 - Started 5 days ago - Lasted 24 minutes
Official incident page

Incident Report

Summary AI Generated

Pitney Bowes experienced a 24-minute technical disruption caused by issues with USPS APIs in the production environment, impacting some features of the Expedited Delivery Services. The Emergency Response Team investigated in coordination with USPS to identify and address the outage. Full functionality was restored and the incident was resolved with continued monitoring in place.

We are currently experiencing technical issues from USPS API's in PRODUCTION environment that may prevent you from using some features of the Expedited Delivery Services. Our Emergency Response Team is investigating with USPS to determine the full scope of the outage and will be working to restore the operation of the APIs. We will send you an update as quickly as possible.

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Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 08/16/2026 11:25AM

We experienced a technical issue earlier today. At this time we see full functionality in the Expedited Delivery Services. We continue to closely monitor the situation.

INVESTIGATING 5 days ago - at 08/16/2026 11:05AM

We are currently experiencing technical issues from USPS API's in PRODUCTION environment that may prevent you from using some features of the Expedited Delivery Services.

Our Emergency Response Team is investigating with USPS to determine the full scope of the outage and will be working to restore the operation of the APIs. We will send you an update as quickly as possible.

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