Outage in Pitney Bowes
Intermittent Service Disruption observed for SP360 Platform for US and Canada region.
Resolved MajorIncident Report
Summary AI Generated
Pitney Bowes experienced a major intermittent service disruption lasting approximately 1.2 hours on August 15, 2026, affecting the SP360 Platform across the US and Canada regions. Impacted services included ParcelPoint, PitneyShip, PitneyShip Pro, SendPro Enterprise, PitneyAnalytics, and PitneyTrack for both countries, with API functionality disrupted. The outage response team investigated and fully resolved the issue, restoring all services to normal operation.
We are currently experiencing technical issues with our SP360 Platform for US and Canada region.
Our Outage Response Team is investigating to determine the full scope of the outage and will be working to restore the operation of the APIs. We will send you an update as quickly as possible
Components affected
Pitney Bowes ParcelPoint USA Pitney Bowes PitneyShip Enterprise Pitney Bowes SendPro Enterprise Pitney Bowes PitneyAnalytics USA Pitney Bowes PitneyShip & PitneyShip Pro USA Pitney Bowes PitneyTrack USA Pitney Bowes PitneyTrack Canada Pitney Bowes ParcelPoint Canada Pitney Bowes PitneyAnalytics Canada Pitney Bowes PitneyShip & PitneyShip Pro CanadaTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 08/15/2026 08:43PM
The issue has been resolved, and all services are back to normal.
INVESTIGATING
6 days ago - at 08/15/2026 08:03PM
We are currently experiencing technical issues with our SP360 Platform for US and Canada region.
Our Outage Response Team is investigating to determine the full scope of the outage and will be working to restore the operation of the APIs. We will send you an update as quickly as possible
INVESTIGATING
6 days ago - at 08/15/2026 07:36PM
We are currently experiencing technical issues with our SP360 Platform for US and Canada region.
Our Outage Response Team is investigating to determine the full scope of the outage and will be working to restore the operation of the APIs. We will send you an update as quickly as possible
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