Pitney Bowes experienced a major intermittent service disruption affecting the SP360 Platform in the GovCloud region, impacting PitneyShip and PitneyShip Pro for approximately 11 minutes on August 20, 2026. The Outage Response Team investigated the technical issues, which affected API operations. The incident was fully resolved within 11 minutes, with all services returning to normal.
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The issue has been resolved, and all services are back to normal.
We are currently experiencing technical issues with our SP360 Platform for GovCloud region.
Our Outage Response Team is investigating to determine the full scope of the outage and will be working to restore the operation of the APIs. We will send you an update as quickly as possible.
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