Outage in Pixieset

Slow email delivery

Resolved Minor
March 06, 2023 - Started almost 3 years ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently experiencing a delay with email delivery and our engineers are investigating. Rest assured, your emails are in the queue and will be sent.
Components affected
Pixieset Email Delivery

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Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 03/06/2023 08:03PM

This incident has been resolved. All queued emails have also been sent. Thank you for your patience.

MONITORING almost 3 years ago - at 03/06/2023 06:08PM

The issue has been identified - our upstream email delivery vendor is experiencing sporadic issues at the moment. We have implemented a fix and are monitoring results. You do not need to resend your emails - they are in the queue and will be sent as soon as the issues are resolved.

INVESTIGATING almost 3 years ago - at 03/06/2023 05:49PM

We are continuing to investigate this issue.

INVESTIGATING almost 3 years ago - at 03/06/2023 05:49PM

We are currently experiencing a delay with email delivery and our engineers are investigating. Rest assured, your emails are in the queue and will be sent.

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