Outage in Pixlee

Slowness retrieving photos

Resolved Minor

April 15, 2024 - Started about 1 year ago - Lasted 37 minutes
Official incident page

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Outage Details

We are currently investigating an issue with photos not appearing in albums. We first identified this around 7:00AM EST.

Components affected

Pixlee Dashboard Pixlee API 2.0

Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 04/15/2024 01:32PM

We have resolved the performance issue and are seeing photos loading in albums now, as well seeing a large drop in HTTP response errors.

IDENTIFIED about 1 year ago - at 04/15/2024 01:04PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 1 year ago - at 04/15/2024 01:04PM

We are currently investigating an issue with photos not appearing in albums. We first identified this around 7:00AM EST.

Latest Pixlee outages

UGC content not loading - 4 days ago

UGC features not loading - about 2 months ago

Elevated Response Times and Error Rates - 4 months ago

Some albums and widgets are not loading - 5 months ago

Slowness across the application - 7 months ago

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