Increased API latency

This incident has been resolved.

We are continuing to experience increased latency of /item/public_token/exchange and /investments/transactions/get, and elevated errors for /item/remove. The root cause is an AWS outage for Kinesis APIs in the US-EAST-1 Region. AWS expects it to take 2-3 hours to recover from the outage, and we will continue to monitor until fully resolved.

In addition to increased latency of /item/public_token/exchange and /investments/transactions/get calls, requests to /item/remove are experiencing elevated error rates. We have identified the root cause of the issue and are actively working to mitigate the impact.

We have identified the root cause of the issue and are actively working to mitigate the impact.

We are currently experiencing elevated latency in /item/public_token/exchange and /investments/transactions/get calls. We are actively investigating and working to mitigate this issue.