Outage in Plaid

Transfer API is down

Resolved Minor
August 15, 2024 - Started 11 months ago - Lasted about 3 hours
Official incident page

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Outage Details

The Transfer API is currently experiencing a degradation, and requests may fail with a 500 HTTP status error code. We are actively investigating and will update this incident as we have more updates. For more information on how to handle 500s, please see the documentation here: https://plaid.com/docs/transfer/troubleshooting/#handling-500-errors-in-transfer-creation
Components affected
Plaid API - Production
Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 08/15/2024 08:57PM

Transfer's data center partner dependencies have resumed normal service. The issue has now been resolved.

MONITORING 11 months ago - at 08/15/2024 06:55PM

API service has resumed normal service as of 11:43am PST. We will continue to actively monitor API quality.

INVESTIGATING 11 months ago - at 08/15/2024 06:30PM

The Transfer API is currently experiencing a degradation, and requests may fail with a 500 HTTP status error code. We are actively investigating and will update this incident as we have more updates.

For more information on how to handle 500s, please see the documentation here: https://plaid.com/docs/transfer/troubleshooting/#handling-500-errors-in-transfer-creation

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