Outage in Planday

Sporadic issues accessing punchclock on web

Resolved Minor
February 28, 2022 - Started over 3 years ago - Lasted 29 days
Official incident page

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Outage Details

We are currently investigating the issue. We will update as events warrant.
Components affected
Planday Punch Clock
Latest Updates ( sorted recent to last )
MONITORING over 3 years ago - at 03/01/2022 12:25PM

We have deployed a temporary fix to mitigate the issues for the majority of our users.
For those of our users who might still experience transient issues accessing Punch Clock on web, we ask you to access the service through
http://punchclock.planday.com/.
Our team is working on a permanent fix, and we continue to monitor this incident.

MONITORING over 3 years ago - at 02/28/2022 04:02PM

A fix has been implemented and we are currently monitoring the results.

IDENTIFIED over 3 years ago - at 02/28/2022 03:27PM

The issue has been identified and the team is currently working on mitigating impact.

INVESTIGATING over 3 years ago - at 02/28/2022 03:10PM

We are currently investigating the issue. We will update as events warrant.

Latest Planday outages

Degraded performance - 22 days ago
Service disruption - about 2 months ago
Web Service Disruption - 2 months ago

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