Outage in PlanGrid

Autodesk Build | Autodesk Docs (US Region)

Minor
January 15, 2025 - Started about 3 hours ago
Official incident page

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Outage Details

We are investigating an issue where customers are experiencing errors when setting up files while creating projects from templates in Autodesk Build and Autodesk Docs in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
Latest Updates ( sorted recent to last )
INVESTIGATING 31 minutes ago - at 01/15/2025 11:24PM

We are continuing to investigate an issue where customers are experiencing errors when setting up files while creating projects from templates in Autodesk Build and Autodesk Docs in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.

INVESTIGATING about 2 hours ago - at 01/15/2025 10:22PM

We are continuing to investigate an issue where customers are experiencing errors when setting up files while creating projects from templates in Autodesk Build and Autodesk Docs in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.

INVESTIGATING about 2 hours ago - at 01/15/2025 09:30PM

We are continuing to investigate an issue where customers are experiencing errors when setting up files while creating projects from templates in Autodesk Build and Autodesk Docs in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.

INVESTIGATING about 3 hours ago - at 01/15/2025 08:34PM

We are investigating an issue where customers are experiencing errors when setting up files while creating projects from templates in Autodesk Build and Autodesk Docs in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

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