Outage in Platform.sh

Build issues with applications based on PHP 7.4,7.3,7.2 Images

Resolved Maintenance
December 14, 2022 - Started about 2 years ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating issues with our PHP 7.4,7.3,7.2 build process, which is specific to when the configuration includes NodeJS dependencies.
Components affected
Platform.sh Europe (West 4) (eu-4.platform.sh) Platform.sh Europe (North 1) (eu-5.platform.sh) Platform.sh Europe (West) (eu.platform.sh) Platform.sh Europe (Germany) (de-2.platform.sh) Platform.sh Europe (France) (fr-1.platform.sh) Platform.sh USA-3 (West 2) (us-3.platform.sh) Platform.sh United Kingdom (uk-1.platform.sh) Platform.sh Europe (West 2) (eu-2.platform.sh) Platform.sh Europe (France 3) (fr-3.platform.sh) Platform.sh Australia (au.platform.sh) Platform.sh Canada (ca-1.platform.sh) Platform.sh USA-2 (East 2) (us-2.platform.sh) Platform.sh USA (East) (us.platform.sh) Platform.sh Europe (France 2) (ovh-fr-2.platform.sh) Platform.sh Dedicated Enterprise Platform.sh Europe (France 4) (fr-4.platform.sh) Platform.sh USA-4 (East 1) (us-4.platform.sh)
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 12/14/2022 12:32PM

This incident has been resolved.

MONITORING about 2 years ago - at 12/14/2022 12:05PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 years ago - at 12/14/2022 11:23AM

The issue has been identified, and we are reverting to the previous images for these services.

INVESTIGATING about 2 years ago - at 12/14/2022 10:14AM

We are currently investigating issues with our PHP 7.4,7.3,7.2 build process, which is specific to when the configuration includes NodeJS dependencies.

Latest Platform.sh outages

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HTTP Traffic reporting in console unavailable on Upsun - 23 days ago
Disk issue in eu-5 - 27 days ago
Partial Outage on FR-3 - 30 days ago

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