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Outage in Platform.sh

Build issues with applications based on PHP 7.4,7.3,7.2 Images

Resolved Maintenance
December 14, 2022 - Started about 3 years ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating issues with our PHP 7.4,7.3,7.2 build process, which is specific to when the configuration includes NodeJS dependencies.
Components affected
Platform.sh Australia (au.platform.sh) Platform.sh Canada (ca-1.platform.sh) Platform.sh Europe (France) (fr-1.platform.sh) Platform.sh Europe (France 2) (ovh-fr-2.platform.sh) Platform.sh Europe (France 3) (fr-3.platform.sh) Platform.sh Europe (France 4) (fr-4.platform.sh) Platform.sh Europe (Germany) (de-2.platform.sh) Platform.sh Europe (West) (eu.platform.sh) Platform.sh Europe (West 2) (eu-2.platform.sh) Platform.sh Europe (West 4) (eu-4.platform.sh) Platform.sh Europe (North 1) (eu-5.platform.sh) Platform.sh United Kingdom (uk-1.platform.sh) Platform.sh USA (East) (us.platform.sh) Platform.sh USA-2 (East 2) (us-2.platform.sh) Platform.sh USA-3 (West 2) (us-3.platform.sh) Platform.sh USA-4 (East 1) (us-4.platform.sh) Platform.sh Dedicated Enterprise

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Latest Updates ( sorted recent to last )
RESOLVED about 3 years ago - at 12/14/2022 12:32PM

This incident has been resolved.

MONITORING about 3 years ago - at 12/14/2022 12:05PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 3 years ago - at 12/14/2022 11:23AM

The issue has been identified, and we are reverting to the previous images for these services.

INVESTIGATING about 3 years ago - at 12/14/2022 10:14AM

We are currently investigating issues with our PHP 7.4,7.3,7.2 build process, which is specific to when the configuration includes NodeJS dependencies.

Latest Platform.sh outages

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Login issues - auth.upsun.com - 2 months ago

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