Outage in Platform.sh

Login issues - auth.upsun.com

Resolved Major
November 19, 2025 - Started about 2 months ago - Lasted about 3 hours
Official incident page

Incident Report

We are investigating an issue preventing logins to the Upsun Console and the Upsun CLI. Our teams are investigating and we'll provide updates as we have them. There is no impact to the availability of production and development sites.
Components affected
Platform.sh Console

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 11/18/2025 07:41PM

This incident has been resolved.

MONITORING about 2 months ago - at 11/18/2025 06:34PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 months ago - at 11/18/2025 06:21PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 2 months ago - at 11/18/2025 05:31PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 2 months ago - at 11/18/2025 05:13PM

We are investigating an issue preventing logins to the Upsun Console and the Upsun CLI. Our teams are investigating and we'll provide updates as we have them.

There is no impact to the availability of production and development sites.

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