Outage in Platform.sh

Auth subsystems outage

Major

March 26, 2026 - Started about 2 hours ago
Official incident page

Incident Report

We have detected an issue affecting our authentication subsystems. Our Operations team has been notified and is currently working to restore service. This outage does not affect Dedicated Enterprise Clusters. We will update you as soon as we have further information.

Components affected

Platform.sh Console Platform.sh User accounting Platform.sh Provisioning Platform.sh Billing

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Latest Updates ( sorted recent to last )

MONITORING about 1 hour ago - at 03/27/2026 04:18AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 hours ago - at 03/27/2026 04:00AM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 2 hours ago - at 03/27/2026 03:41AM

We have detected an issue affecting our authentication subsystems. Our Operations team has been notified and is currently working to restore service.

This outage does not affect Dedicated Enterprise Clusters.

We will update you as soon as we have further information.

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