Outage in Platform.sh

Partial Outage on FR-4

Resolved Major
November 28, 2025 - Started 8 days ago - Lasted about 1 hour
Official incident page

Incident Report

We have detected an issue affecting service on the FR-4 region. Our Operations team has been notified and is currently working to restore service. Environments on affected regions may be unresponsive. We will update you as soon as we have further information.
Components affected
Platform.sh Europe (France 4) (fr-4.platform.sh)

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Latest Updates ( sorted recent to last )
RESOLVED 8 days ago - at 11/29/2025 06:01AM

This incident has been resolved.

MONITORING 8 days ago - at 11/29/2025 05:39AM

All environments in this region should be accessible.
Our team is continuing to monitor this region.

IDENTIFIED 8 days ago - at 11/29/2025 05:16AM

We noticed that an infrastructure host was rebooting.
The affected environments are now working again as soon as the host starts up.

INVESTIGATING 8 days ago - at 11/29/2025 05:08AM

The affected environments are now responsive.
Our Operations team is still looking into it.

INVESTIGATING 8 days ago - at 11/29/2025 04:58AM

We have detected an issue affecting service on the FR-4 region. Our Operations team has been notified and is currently working to restore service. Environments on affected regions may be unresponsive.
We will update you as soon as we have further information.

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