Outage in Platform.sh

Partial Outage on FR-4

Resolved Major

November 29, 2025 - Started about 2 months ago - Lasted about 1 hour
Official incident page

Incident Report

We have detected an issue affecting service on the FR-4 region. Our Operations team has been notified and is currently working to restore service. Environments on affected regions may be unresponsive. We will update you as soon as we have further information.

Components affected

Platform.sh Europe (France 4) (fr-4.platform.sh)

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Latest Updates ( sorted recent to last )

RESOLVED about 2 months ago - at 11/29/2025 06:01AM

This incident has been resolved.

MONITORING about 2 months ago - at 11/29/2025 05:39AM

All environments in this region should be accessible.
Our team is continuing to monitor this region.

IDENTIFIED about 2 months ago - at 11/29/2025 05:16AM

We noticed that an infrastructure host was rebooting.
The affected environments are now working again as soon as the host starts up.

INVESTIGATING about 2 months ago - at 11/29/2025 05:08AM

The affected environments are now responsive.
Our Operations team is still looking into it.

INVESTIGATING about 2 months ago - at 11/29/2025 04:58AM

We have detected an issue affecting service on the FR-4 region. Our Operations team has been notified and is currently working to restore service. Environments on affected regions may be unresponsive.
We will update you as soon as we have further information.

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