Outage in Platform.sh

Account System issues with Invitations

Resolved Minor
January 12, 2023 - Started over 2 years ago - Lasted about 18 hours
Official incident page

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Outage Details

We have identified an issue with our accounts system with processing Users invitations. Currently, users cannot be added to projects. We are actively investigating the issue and will provide more updates here as more information becomes available.
Components affected
Platform.sh User accounting
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 01/13/2023 02:34PM

This incident has been resolved.

MONITORING over 2 years ago - at 01/13/2023 12:39PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 2 years ago - at 01/13/2023 11:39AM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 2 years ago - at 01/12/2023 08:49PM

We are continuing to investigate this issue.

INVESTIGATING over 2 years ago - at 01/12/2023 08:30PM

We have identified an issue with our accounts system with processing Users invitations. Currently, users cannot be added to projects. We are actively investigating the issue and will provide more updates here as more information becomes available.

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Build failure on all regions - about 2 months ago

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