Outage in Platform.sh

Login errors on Accounts

Resolved Minor
April 10, 2023 - Started almost 2 years ago - Lasted 38 minutes
Official incident page

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Outage Details

We have detected errors when attempting to login to accounts on Platform.sh. Specifically, the errors mention "Email address is not valid" and "This email provider is banned". Our teams are actively investigating and working on a fix.
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 04/10/2023 02:41PM

This incident has been resolved.

MONITORING almost 2 years ago - at 04/10/2023 02:17PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING almost 2 years ago - at 04/10/2023 02:04PM

We have detected errors when attempting to login to accounts on Platform.sh.

Specifically, the errors mention "Email address is not valid" and "This email provider is banned". Our teams are actively investigating and working on a fix.

Latest Platform.sh outages

Partial Outage on EU-5 region - about 2 months ago
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Partial Outage on FR-3 - 3 months ago

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