Outage in Platform.sh

UI/Console Outage on US-3

Resolved Minor

August 24, 2023 - Started over 2 years ago - Lasted about 3 hours
Official incident page

Incident Report

We have detected an issue affecting service on the US-3 regions. Our Operations team has been notified and is currently working to restore service. Projects on affected regions may experience UI and console errors. Production sites are NOT affected. We will update you as soon as we have further information.

Components affected

Platform.sh USA-3 (West 2) (us-3.platform.sh)

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Latest Updates ( sorted recent to last )

RESOLVED over 2 years ago - at 08/24/2023 07:15PM

This incident has been resolved.

MONITORING over 2 years ago - at 08/24/2023 06:01PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 2 years ago - at 08/24/2023 05:31PM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 2 years ago - at 08/24/2023 05:03PM

We have detected an issue affecting service on the US-3 regions. Our Operations team has been notified and is currently working to restore service. Projects on affected regions may experience UI and console errors.

Production sites are NOT affected. We will update you as soon as we have further information.

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