Outage in Platform.sh

CLI, API, Console UI and SSH access experiencing degraded performance on DE 2

Resolved Minor

November 21, 2023 - Started about 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

We have detected degraded performance impacting CLI, Console UI, and SSH access on DE-2 projects. We are actively investigating, and working to restore service. Please note that traffic to live sites is not impacted. Production sites are fully online and serving requests. We will update you as soon as we have further information.

Components affected

Platform.sh Europe (Germany) (de-2.platform.sh)

Need to monitor Platform.sh outages?

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Latest Updates ( sorted recent to last )

RESOLVED about 2 years ago - at 11/21/2023 10:39PM

This incident has been resolved.

MONITORING about 2 years ago - at 11/21/2023 09:48PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 years ago - at 11/21/2023 09:26PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 2 years ago - at 11/21/2023 09:11PM

We have detected degraded performance impacting CLI, Console UI, and SSH access on DE-2 projects. We are actively investigating, and working to restore service.

Please note that traffic to live sites is not impacted. Production sites are fully online and serving requests.

We will update you as soon as we have further information.

Latest Platform.sh outages

Degrated Performance on Upsun Console - 2 days ago

Degraded Performance on Console - 15 days ago

Console Metrics not shown on Dedicated Staging Enterprise clusters - about 1 month ago

Partial Outage on FR-4 - about 2 months ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 5420 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook