Outage in Platform.sh

CLI, API, Console UI and SSH access experiencing degraded performance on DE 2

Resolved Minor
November 21, 2023 - Started almost 2 years ago - Lasted about 2 hours
Official incident page

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Outage Details

We have detected degraded performance impacting CLI, Console UI, and SSH access on DE-2 projects. We are actively investigating, and working to restore service. Please note that traffic to live sites is not impacted. Production sites are fully online and serving requests. We will update you as soon as we have further information.
Components affected
Platform.sh Europe (Germany) (de-2.platform.sh)
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 11/21/2023 10:39PM

This incident has been resolved.

MONITORING almost 2 years ago - at 11/21/2023 09:48PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED almost 2 years ago - at 11/21/2023 09:26PM

The issue has been identified and a fix is being implemented.

INVESTIGATING almost 2 years ago - at 11/21/2023 09:11PM

We have detected degraded performance impacting CLI, Console UI, and SSH access on DE-2 projects. We are actively investigating, and working to restore service.

Please note that traffic to live sites is not impacted. Production sites are fully online and serving requests.

We will update you as soon as we have further information.

Latest Platform.sh outages

Projects and Organizations service outage - 26 days ago
Partial Outage on EU-5 region - about 1 month ago
Partial Outage on EU-5 region - about 1 month ago
Partial Outage on Europe (Germany) (de-2.platform.sh) - 2 months ago
Build failure on all regions - 2 months ago

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