Outage in Platform.sh

CLI, API, Console UI and SSH access experiencing degraded performance on DE 2

Resolved Minor
November 21, 2023 - Started about 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

We have detected degraded performance impacting CLI, Console UI, and SSH access on DE-2 projects. We are actively investigating, and working to restore service. Please note that traffic to live sites is not impacted. Production sites are fully online and serving requests. We will update you as soon as we have further information.
Components affected
Platform.sh Europe (Germany) (de-2.platform.sh)

Need to monitor Platform.sh outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Start Free Trial
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 11/21/2023 10:39PM

This incident has been resolved.

MONITORING about 2 years ago - at 11/21/2023 09:48PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 years ago - at 11/21/2023 09:26PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 2 years ago - at 11/21/2023 09:11PM

We have detected degraded performance impacting CLI, Console UI, and SSH access on DE-2 projects. We are actively investigating, and working to restore service.

Please note that traffic to live sites is not impacted. Production sites are fully online and serving requests.

We will update you as soon as we have further information.

Latest Platform.sh outages

Partial Outage on FR-4 - 9 days ago
Login issues - auth.upsun.com - 19 days ago
Console/API Outage on AU-2 - about 1 month ago
Services outage on Dedicated Enterprise Clusters - about 1 month ago
Degraded Performance on us.platform.sh and us-2.platform.sh regions - about 2 months ago

Status Aggregator for All Your Third-Party Services

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4600 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook