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Outage in Platform.sh

FR-1 application issues

Resolved Minor
December 01, 2023 - Started about 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

We have identified an issue on the fr-1.platform.sh region that can cause some services and app containers to unexpectedly fail. We have found the root cause and are now working toward fixing the issue.
Components affected
Platform.sh Europe (France) (fr-1.platform.sh)

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 12/01/2023 03:16PM

This incident has been resolved.

MONITORING about 2 years ago - at 12/01/2023 02:37PM

The hosts have been recovered and are now operating as expected.

IDENTIFIED about 2 years ago - at 12/01/2023 01:28PM

The issue only affects staging, and development environments. It does not affect production environments. Those environments might experience downtime while our engineers apply the necessary changes.

IDENTIFIED about 2 years ago - at 12/01/2023 01:13PM

We have identified an issue on the fr-1.platform.sh region that can cause some services and app containers to unexpectedly fail. We have found the root cause and are now working toward fixing the issue.

Latest Platform.sh outages

Degrated Performance on Upsun Console - 2 days ago
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Console Metrics not shown on Dedicated Staging Enterprise clusters - about 1 month ago
Partial Outage on FR-4 - about 2 months ago
Login issues - auth.upsun.com - 2 months ago

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