Outage in Platform.sh

Partial Outage on de-2.platform.sh

Resolved Minor

January 04, 2024 - Started about 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

We have detected an issue affecting service on the de-2.platform.sh region. Our Operations team has been notified and is currently working to restore service. Projects on affected region may experience site outages. We will update you as soon as we have further information.

Components affected

Platform.sh Europe (Germany) (de-2.platform.sh)

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Latest Updates ( sorted recent to last )

RESOLVED about 2 years ago - at 01/04/2024 04:53PM

This incident has been resolved.

IDENTIFIED about 2 years ago - at 01/04/2024 04:13PM

Our engineers recovered the affected gateway to normal operation and are now monitoring its stability.
All affected sites should now work as expected.

IDENTIFIED about 2 years ago - at 01/04/2024 03:01PM

We have identified a significantly increased amount of incoming requests within a short amount of time, but the sites/environments should now function as expected.

Our team is still actively checking for other possible causes and monitoring our internal gateways and their responsiveness.

INVESTIGATING about 2 years ago - at 01/04/2024 02:39PM

We have detected an issue affecting service on the de-2.platform.sh region. Our Operations team has been notified and is currently working to restore service. Projects on affected region may experience site outages.

We will update you as soon as we have further information.

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