Outage in Platform.sh

Intermittent issues with Console, API and CLI

Resolved Minor
March 20, 2024 - Started over 1 year ago - Lasted 5 days
Official incident page

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Outage Details

We have detected an issue affecting the intermittent access to Console UI, API, and CLI on the UK 1 region. Live sites are not impacted. We are actively working to restore service.
Components affected
Platform.sh United Kingdom (uk-1.platform.sh)
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 03/25/2024 08:16AM

This incident has been resolved.

MONITORING over 1 year ago - at 03/22/2024 11:54AM

The underlying API performance is back within the expected threshold. The affected components are working as expected.
We are monitoring the availability of the API to ensure the performance stays within the expected thresholds.

MONITORING over 1 year ago - at 03/21/2024 08:32AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 1 year ago - at 03/20/2024 11:27AM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 1 year ago - at 03/20/2024 11:21AM

We have detected an issue affecting the intermittent access to Console UI, API, and CLI on the UK 1 region.

Live sites are not impacted. We are actively working to restore service.

Latest Platform.sh outages

Projects and Organizations service outage - 26 days ago
Partial Outage on EU-5 region - about 1 month ago
Partial Outage on EU-5 region - about 1 month ago
Partial Outage on Europe (Germany) (de-2.platform.sh) - 2 months ago
Build failure on all regions - 2 months ago

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