Outage in Platform.sh

Intermittent issues with Console, API and CLI

Resolved Minor

March 20, 2024 - Started almost 2 years ago - Lasted 5 days
Official incident page

Incident Report

We have detected an issue affecting the intermittent access to Console UI, API, and CLI on the UK 1 region. Live sites are not impacted. We are actively working to restore service.

Components affected

Platform.sh United Kingdom (uk-1.platform.sh)

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Latest Updates ( sorted recent to last )

RESOLVED almost 2 years ago - at 03/25/2024 08:16AM

This incident has been resolved.

MONITORING almost 2 years ago - at 03/22/2024 11:54AM

The underlying API performance is back within the expected threshold. The affected components are working as expected.
We are monitoring the availability of the API to ensure the performance stays within the expected thresholds.

MONITORING almost 2 years ago - at 03/21/2024 08:32AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED almost 2 years ago - at 03/20/2024 11:27AM

The issue has been identified and a fix is being implemented.

INVESTIGATING almost 2 years ago - at 03/20/2024 11:21AM

We have detected an issue affecting the intermittent access to Console UI, API, and CLI on the UK 1 region.

Live sites are not impacted. We are actively working to restore service.

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