Outage in Platform.sh

Gateways unresponsive on uk-1.platform.sh

Resolved Major

March 26, 2024 - Started almost 2 years ago - Lasted about 1 hour
Official incident page

Incident Report

A large increase in incoming connections to the uk-1.platform.sh region caused the gateways to become unresponsive again. Our Operations team has been notified and is currently investigating the issue.

Components affected

Platform.sh United Kingdom (uk-1.platform.sh)

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Latest Updates ( sorted recent to last )

RESOLVED almost 2 years ago - at 03/26/2024 04:55PM

Alerts for the region have cleared following filtering of the excess traffic, and the region is again stable.

MONITORING almost 2 years ago - at 03/26/2024 04:03PM

Traffic has been blocked and we're seeing gateway performance returning to normal. We're continuing to monitor the situation and will take additional action if needed.

IDENTIFIED almost 2 years ago - at 03/26/2024 03:47PM

We are identifying IPs responsible for the excess traffic to the region and applying filters.

INVESTIGATING almost 2 years ago - at 03/26/2024 03:42PM

A large increase in incoming connections to the uk-1.platform.sh region caused the gateways to become unresponsive again.

Our Operations team has been notified and is currently investigating the issue.

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