Outage in Platform.sh

Dedicated clusters hosted in Orange FE are alerting

Resolved Major

October 07, 2024 - Started over 1 year ago - Lasted about 4 hours
Official incident page

Incident Report

We are investigating of dedicated clusters hosted in Orange FE alerting of time outs.

Components affected

Platform.sh Europe (France) (fr-1.platform.sh)

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Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 10/07/2024 03:07PM

This incident has been resolved.

MONITORING over 1 year ago - at 10/07/2024 12:56PM

Orange FE has implemented a fix and we are monitoring the results. The alerts on our monitoring have cleared.

IDENTIFIED over 1 year ago - at 10/07/2024 11:52AM

We have contacted Orange FE for further investigation.

INVESTIGATING over 1 year ago - at 10/07/2024 11:36AM

We are investigating of dedicated clusters hosted in Orange FE alerting of time outs.

Latest Platform.sh outages

Degrated Performance on Upsun Console - 2 days ago

Degraded Performance on Console - 15 days ago

Console Metrics not shown on Dedicated Staging Enterprise clusters - about 1 month ago

Partial Outage on FR-4 - about 2 months ago

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