Outage in Platform.sh

Partial Outage on FR-3.platform.sh

Resolved Major
April 17, 2025 - Started about 2 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We have detected an issue affecting service on the FR-3 region. Our Operations team has been notified and is currently working to restore service. Environments on affected regions may be unavailable. We will update you as soon as we have further information.
Components affected
Platform.sh Europe (France 3) (fr-3.platform.sh)
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 04/17/2025 04:13AM

This incident has been resolved.

MONITORING about 2 months ago - at 04/17/2025 03:38AM

Our team has successfully restored the availability of those affected environments following the recovery report from the upstream provider.

All FR-3 environments should now be accessible.

IDENTIFIED about 2 months ago - at 04/17/2025 02:27AM

Our upstream provider has confirmed that a network equipment issue is impacting their scheduled maintenance.

IDENTIFIED about 2 months ago - at 04/17/2025 02:10AM

Our upstream provider is reporting unspecified problems with their infrastructure.

Our team will be keeping a close eye on the updates from our upstream provider and will take corrective actions as soon as possible.

INVESTIGATING about 2 months ago - at 04/17/2025 01:49AM

We have detected an issue affecting service on the FR-3 region.
Our Operations team has been notified and is currently working to restore service.
Environments on affected regions may be unavailable.
We will update you as soon as we have further information.

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