Outage in Platform.sh

Potential storage performance issues on FR-3

Resolved Minor
June 16, 2025 - Started 2 months ago - Lasted about 10 hours
Official incident page

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Outage Details

Our monitoring has detected some issues with our cloud infrastructure provider which affect all sites hosted on the FR-3 region. Our operations team has been notified and they are investigating the issue with our provider. We will update you as soon as we have further information.
Components affected
Platform.sh Europe (France 3) (fr-3.platform.sh)
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 06/16/2025 05:08PM

Our upstream provider has resolved the issue and all services are now operational.

IDENTIFIED 2 months ago - at 06/16/2025 09:23AM

Our cloud provider stated that the partial outage in their storage infrastructure does not affect availability and performance.
However, some performance issues may happen during the later recovery stage (full redundancy recovery).

IDENTIFIED 2 months ago - at 06/16/2025 07:45AM

Our monitoring has detected some issues with our cloud infrastructure provider which affect all sites hosted on the FR-3 region.
Our operations team has been notified and they are investigating the issue with our provider.

We will update you as soon as we have further information.

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