Outage in PlayFab

The Data Explorer Advanced page in Game Manager is not working as expected

Resolved Minor
November 17, 2022 - Started over 2 years ago - Lasted about 10 hours
Official incident page

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Outage Details

The Data Explorer Advanced page in Game Manager is not working as expected due to an authentication issue between Game Manager and Azure Data Explorer (ADX). Impact: Customers will not be able to run ADX queries using Data Explorer Advanced on the Title events data during this period of service degradation. Event history data itself is not impacted. Current status We are actively working on fixing this issue as soon as possible and we will provide an update on the ETA soon. Workaround Customers can continue using Data Explorer Basic: https://learn.microsoft.com/en-us/gaming/playfab/features/insights/data-explorer/getting-started-with-data-explorer-basic to perform queries and analysis on the data or see https://learn.microsoft.com/en-us/gaming/playfab/features/insights/connectivity/ for options to run advanced queries.
Components affected
PlayFab Event History & Search
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 11/18/2022 05:14AM

This incident has been resolved as of approximately 7 PM PST.

IDENTIFIED over 2 years ago - at 11/17/2022 07:46PM

The Data Explorer Advanced page in Game Manager is not working as expected due to an authentication issue between Game Manager and Azure Data Explorer (ADX). Impact: Customers will not be able to run ADX queries using Data Explorer Advanced on the Title events data during this period of service degradation. Event history data itself is not impacted. Current status We are actively working on fixing this issue as soon as possible and we will provide an update on the ETA soon. Workaround Customers can continue using Data Explorer Basic: https://learn.microsoft.com/en-us/gaming/playfab/features/insights/data-explorer/getting-started-with-data-explorer-basic to perform queries and analysis on the data or see https://learn.microsoft.com/en-us/gaming/playfab/features/insights/connectivity/ for options to run advanced queries.

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