Outage in PlayFab

Async Job Processing Outage

Resolved Major
November 30, 2023 - Started 11 months ago - Lasted about 16 hours
Official incident page

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Outage Details

We are experiencing an outage for our async job processing which affects player deletes, title deletes as well as scheduled tasks and leaderboard resets. We are investigating the root cause of the outage.
Components affected
PlayFab Statistics and Leaderboards PlayFab Job Service
Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 12/01/2023 03:39PM

All jobs caught up as of approximately December 1st at 7 am UTC.

MONITORING 11 months ago - at 12/01/2023 12:43AM

We found the issue and have the Async Jobs running again. They will process any old jobs now and get caught up soon.

INVESTIGATING 11 months ago - at 11/30/2023 11:20PM

We are experiencing an outage for our async job processing which affects player deletes, title deletes as well as scheduled tasks and leaderboard resets. We are investigating the root cause of the outage.

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