Degraded performance on SFTP

We're back in normal operation. Thank you very much for bearing with us on this, and if you're still encountering any trouble, let us know at support@playvox.com.

We have just deployed a fix for this issue, all the pending files have been processed. We continue to monitor the server's performance.

We are continuing to work on a fix for this issue.

We are truly sorry for the inconvenience with the FTP service. Our engineering team already has a plan to fix it, and it will be released soon; we will keep you posted here.

We're still working on resolving the issue with the FTP server, We will continue to update the status here.

We're still working on resolving the issue with the FTP server. We're truly sorry about that. We’ll keep you posted as soon as we have an update.

We have published a fix for the latency in the platform, and we're monitoring the overall performance. The incident with the FTP remains open. Thank you very much for bearing with us on this. We will continue to update the status here.

We are continuing to work on a fix for this issue.

The site might experience slowness as an error was found within our database and one of the internal applications. We are currently working to fix your experience.

We are currently experiencing issues with our SFTP performance server, some uploads will remain pending. Our team is currently working on a fix for this issue