Outage in Pleo
Timeout errors for windows users
Resolved Minor
October 27, 2026 - Started 5 days ago
- Lasted about 19 hours
Incident Report
Summary AI Generated
Some Windows users experienced login failures with endless loading screens for approximately 19 hours due to an external vendor causing firewall blockages in connection with Cloudflare. The issue resulted in timeout errors that prevented affected users from accessing Pleo. The problem was resolved once the timeout errors dropped and normal application functionality was restored.
Some windows users are currently experiencing login issues resulting in an endless loaders. We're investigating the issue
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Latest Updates ( sorted recent to last )
MONITORING
5 days ago - at 10/27/2026 02:54PM
We see the timeout errors drop and the application should start function normally again for users. The issue was caused by an external vendor that caused blocking in certain firewalls.
INVESTIGATING
5 days ago - at 10/27/2026 02:27PM
We're seeing increased timeout error for some of our windows users causing endless loading, potentially being caused by external vendor firewalls in connection to cloudflare. We're investigating the issue
INVESTIGATING
5 days ago - at 10/27/2026 01:44PM
Some windows users are currently experiencing login issues resulting in an endless loaders. We're investigating the issue
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