Outage in Pliant API

Problems with obtaining Bearer Token on Sandbox environment

Resolved Major
July 17, 2025 - Started 6 months ago - Lasted about 2 hours
Official incident page

Incident Report

The issue is identified and we are working on a solution. Only the Sandbox is affected!

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Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 07/17/2025 12:25PM

The problem has been resolved.

SANDBOX ONLY: Every API consumer needs to adjust their audience claim when obtaining the Bearer token for the sandbox.
For details see: https://partner.getpliant.com/changelog/api-authentication-update

IDENTIFIED 6 months ago - at 07/17/2025 10:44AM

The issue is identified and we are working on a solution. Only the Sandbox is affected!

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