Outage in Plivo

Outbound PSTN call failures towards US destinations

Resolved Minor
June 29, 2022 - Started over 3 years ago - Lasted about 1 hour
Official incident page

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Outage Details

Dear Valued Customer, We are observing failures in Outbound PSTN calls toward US destinations. We are investigating the issue. All other services are operating normally. We are actively working with our Engineers to get this issue resolved as soon as possible. Please contact Plivo Support for any questions. Support portal: https://support.plivo.com/support/home
Components affected
Plivo PSTN Calls
Latest Updates ( sorted recent to last )
MONITORING over 3 years ago - at 06/29/2022 02:27PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 3 years ago - at 06/29/2022 02:06PM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 3 years ago - at 06/29/2022 01:54PM

Dear Valued Customer,

We are observing failures in Outbound PSTN calls toward US destinations. We are investigating the issue.
All other services are operating normally.

We are actively working with our Engineers to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home

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