Outage in Plivo

Call failures on inbound voice towards Asia region phone numbers

Resolved Minor
September 16, 2022 - Started about 2 years ago - Lasted 8 minutes
Official incident page

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Outage Details

Dear Valued Customer, We are observing Intermittent call failures in Asia region - outbound and inbound call failures to India. A small percentage of phone numbers may experience call failures. We're actively working with our Engineering team to get this issue resolved as soon as possible. Please contact Plivo Support for any questions. Support portal: https://support.plivo.com/support/home
Components affected
Plivo SIP Trunking, Asia
Latest Updates ( sorted recent to last )
MONITORING about 2 years ago - at 09/16/2022 10:38AM

Our engineers have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.

INVESTIGATING about 2 years ago - at 09/16/2022 10:33AM

Dear Valued Customer,

We are observing Intermittent call failures in Asia region - outbound and inbound call failures to India. A small percentage of phone numbers may experience call failures.

We're actively working with our Engineering team to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home

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