Outage in Plivo

Call failures on inbound voice towards Canada phone numbers

Resolved Minor
September 22, 2022 - Started about 3 years ago - Lasted about 14 hours
Official incident page

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Outage Details

Dear Valued Customer, Our carrier partner is observing minor inbound voice call failures towards Canada phone numbers. A small percentage of phone numbers may experience call failures. We're actively working with our carrier partner to get this issue resolved as soon as possible. Please contact Plivo Support for any questions. Support portal: https://support.plivo.com/support/home #5494
Components affected
Plivo Voice, North America
Latest Updates ( sorted recent to last )
MONITORING about 3 years ago - at 09/23/2022 01:19AM

Our carrier partner have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.

INVESTIGATING about 3 years ago - at 09/22/2022 09:56PM

Dear Valued Customer,

Our carrier partner is observing minor inbound voice call failures towards Canada phone numbers. A small percentage of phone numbers may experience call failures.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#5494

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