Outage in Plivo

Call failures on Inbound Voice in US towards Montgomery phone numbers

Resolved Minor
October 15, 2022 - Started over 2 years ago - Lasted about 7 hours
Official incident page

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Outage Details

Dear Valued Customer, Our carrier partner is observing minor local inbound voice call failures in US towards Montgomery phone numbers. A small percentage of phone numbers may experience call failures. Inbound long-distance and Outbound calling are not impacted and are working normally. We're actively working with our carrier partner to get this issue resolved as soon as possible. Please contact Plivo Support for any questions. Support portal: https://support.plivo.com/support/home #7417
Components affected
Plivo Voice, North America
Latest Updates ( sorted recent to last )
MONITORING over 2 years ago - at 10/15/2022 10:00AM

Our engineers have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.

INVESTIGATING over 2 years ago - at 10/15/2022 05:53AM

Dear Valued Customer,

Our carrier partner is observing minor local inbound voice call failures in US towards Montgomery phone numbers. A small percentage of phone numbers may experience call failures. Inbound long-distance and Outbound calling are not impacted and are working normally.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#7417

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