Outage in Plivo

Service Degradation: Intermittent delivery issue with inbound/outbound Short code SMS/MMS towards US phone numbers : Verizon

Resolved Minor
November 04, 2022 - Started almost 3 years ago - Lasted about 4 hours
Official incident page

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Outage Details

Dear Valued Customer, Our carrier partner is observing an intermittent delivery issue with inbound/outbound Short code SMS/MMS towards US phone numbers - Verizon. During this time, the Intermittent delivery receipt may experience some delays. All other services are operating normally. We're actively working with our carrier partner to get this issue resolved as soon as possible. Please contact Plivo Support for any questions. Support portal: https://support.plivo.com/support/home
Components affected
Plivo Shortcode SMS, USA & Canada Plivo MMS, USA & Canada
Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 11/04/2022 08:14PM

This incident has been resolved.

INVESTIGATING almost 3 years ago - at 11/04/2022 04:08PM

Dear Valued Customer,

Our carrier partner is observing an intermittent delivery issue with inbound/outbound Short code SMS/MMS towards US phone numbers - Verizon. During this time, the Intermittent delivery receipt may experience some delays. All other services are operating normally.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home

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