Outage in Plivo

Voice API call failures

Resolved Minor
November 08, 2022 - Started about 2 years ago - Lasted 33 minutes
Official incident page

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Outage Details

We are observing failures in Voice API, PSTN, and SKD calls. We are investigating the issue.
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 11/08/2022 04:26PM

This incident has been resolved.

MONITORING about 2 years ago - at 11/08/2022 04:20PM

We are continuing to monitor for any further issues.

MONITORING about 2 years ago - at 11/08/2022 04:19PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 years ago - at 11/08/2022 04:16PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 2 years ago - at 11/08/2022 04:16PM

We have identified the issue to be on one of the databases, we are working on resolving the issue.

INVESTIGATING about 2 years ago - at 11/08/2022 03:56PM

We are observing failures in Voice API, PSTN, and SKD calls. We are investigating the issue.

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