Outage in Plivo

Delivery delay on Outbound SMS towards South Africa phone numbers

Resolved Minor
May 23, 2023 - Started about 1 year ago - Lasted about 5 hours
Official incident page

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Outage Details

Dear Valued Customer, One of our carrier partners currently observing Outbound SMS delivery delays for a small segment of phone numbers towards South Africa. All other services are operating normally. We are actively working with our carrier to get this issue resolved as soon as possible. Please contact Plivo Support for any questions. Support portal: https://support.plivo.com/support/home #28555
Components affected
Plivo SMS, Africa
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 05/23/2023 08:15AM

This incident has been resolved.

INVESTIGATING about 1 year ago - at 05/23/2023 03:04AM

Dear Valued Customer,

One of our carrier partners currently observing Outbound SMS delivery delays for a small segment of phone numbers towards South Africa. All other services are operating normally.

We are actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#28555

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