Outage in Plivo

Intermittent Call failures due to downstream carrier issues in India Region

Resolved Major
July 22, 2023 - Started over 1 year ago - Lasted about 2 hours
Official incident page

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Outage Details

Dear Valued Customer, We have observed intermittent Call failures due to downstream carrier issues in India Region. Our engineers are actively working to resolve the issue with our service provider. Please get in touch with Plivo Support for any questions. Support portal: https://support.plivo.com/support/home
Components affected
Plivo SIP Trunking
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 07/22/2023 11:39PM

This incident has been resolved.

MONITORING over 1 year ago - at 07/22/2023 10:58PM

Our engineers have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.

INVESTIGATING over 1 year ago - at 07/22/2023 09:56PM

Dear Valued Customer,

We have observed intermittent Call failures due to downstream carrier issues in India Region.

Our engineers are actively working to resolve the issue with our service provider.

Please get in touch with Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home

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