Outage in Plivo

Partial call failures on inbound voice towards US phone numbers

Resolved Minor
February 05, 2024 - Started 9 months ago - Lasted about 3 hours
Official incident page

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Outage Details

Dear Valued Customer, One of our carrier partners is observing minor inbound voice call failures toward US phone numbers. A small percentage of phone numbers may experience call failures. We're actively working with our carrier partner to get this issue resolved as soon as possible. Please contact Plivo Support for any questions. Support portal: https://support.plivo.com/hc/en-us
Components affected
Plivo PSTN Calls
Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 02/06/2024 12:31AM

This incident has been resolved.

IDENTIFIED 9 months ago - at 02/05/2024 10:27PM

Our carrier partner have identified the issue and they are working to implement a solution. We will provide an update as soon as we have additional information.

INVESTIGATING 9 months ago - at 02/05/2024 09:16PM

Dear Valued Customer,

One of our carrier partners is observing minor inbound voice call failures toward US phone numbers. A small percentage of phone numbers may experience call failures.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us

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