Outage in Plivo

Call failures on inbound and outbound voice towards India domestic phone numbers

Resolved Major
February 26, 2024 - Started over 1 year ago - Lasted about 21 hours
Official incident page

Incident Report

Dear Valued Customer, One of our carrier partners currently observing inbound and outbound call failures for India domestic phone numbers. All other services are operating normally. We are actively working with our carrier to get this issue resolved as soon as possible. Please contact Plivo Support for any questions. Support portal: https://support.plivo.com/hc/en-us
Components affected
Plivo Voice, Asia
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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 02/27/2024 04:42PM

This incident has been resolved.

INVESTIGATING over 1 year ago - at 02/27/2024 11:15AM

We are currently investigating this issue.

MONITORING over 1 year ago - at 02/27/2024 03:01AM

Our carrier partner have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.

INVESTIGATING over 1 year ago - at 02/26/2024 08:24PM

Dear Valued Customer,

One of our carrier partners currently observing inbound and outbound call failures for India domestic phone numbers. All other services are operating normally.

We are actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us

Latest Plivo outages

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Intermittent SMS delivery issue towards India - 5 months ago
Intermittent Outbound PSTN Call Failures in South America - 5 months ago

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