Outage in Plivo

Service degradation on inbound/outbound SMS towards US phone numbers: Chicago

Resolved Minor
May 17, 2024 - Started 6 months ago - Lasted about 9 hours
Official incident page

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Outage Details

Dear Valued Customer, One of our carrier partner currently observing Inbound/outbound SMS latency for a small segment of phone numbers towards the US phone numbers in Chicago region. All other services are operating normally. We are actively working with our carrier to get this issue resolved as soon as possible. Please contact Plivo Support for any questions. Support portal: https://support.plivo.com/hc/en-us #62273
Latest Updates ( sorted recent to last )
INVESTIGATING 6 months ago - at 05/17/2024 03:18AM

Dear Valued Customer,

One of our carrier partner currently observing Inbound/outbound SMS latency for a small segment of phone numbers towards the US phone numbers in Chicago region. All other services are operating normally.

We are actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us
#62273

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