Outage in Plivo

Delivery delay on Inbound/Outbound MMS towards T-Mobile phone numbers in US and Canada

Resolved Minor
October 24, 2024 - Started 21 days ago - Lasted 38 minutes
Official incident page

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Outage Details

Dear Valued Customer, One of our carrier partners is currently observing Inbound/Outbound MMS delivery delays towards T-Mobile phone numbers in the US and Canada regions. All other services are operating normally. We are actively working with our carrier to get this issue resolved as soon as possible. Please contact Plivo Support for any questions. Support portal: https://support.plivo.com/hc/en-us #75229
Components affected
Plivo MMS, USA & Canada
Latest Updates ( sorted recent to last )
RESOLVED 21 days ago - at 10/24/2024 08:11AM

This incident has been resolved.

INVESTIGATING 21 days ago - at 10/24/2024 07:46AM

Dear Valued Customer,

One of our carrier partners is currently observing Inbound/Outbound MMS delivery delays towards T-Mobile phone numbers in the US and Canada regions. All other services are operating normally.

We are actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us
#75229

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