Outage in Plivo

Delivery delay on Inbound/Outbound MMS towards phone numbers in US and Canada

Resolved Minor
December 25, 2024 - Started 9 days ago - Lasted about 2 hours
Official incident page

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Outage Details

Dear Valued Customer, Our carrier partner is currently observing Inbound/Outbound MMS delivery delays towards phone numbers in the US and Canada regions. All other services are operating normally. We are actively working with our carrier to get this issue resolved as soon as possible. Please contact Plivo Support for any questions. Support portal: https://support.plivo.com/hc/en-us #82249
Components affected
Plivo MMS, USA & Canada
Latest Updates ( sorted recent to last )
RESOLVED 8 days ago - at 12/25/2024 05:17PM

This incident has been resolved.

INVESTIGATING 9 days ago - at 12/25/2024 03:26PM

Dear Valued Customer,

Our carrier partner is currently observing Inbound/Outbound MMS delivery delays towards phone numbers in the US and Canada regions. All other services are operating normally.

We are actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us
#82249

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