Outage in Plivo

Delivery delay on Inbound/Outbound SMS towards US and Canada phone numbers.

Resolved Minor
October 24, 2024 - Started 21 days ago - Lasted about 4 hours
Official incident page

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Outage Details

Dear Valued Customer, One of our carrier partners is currently observing Inbound/Outbound SMS delivery delays towards phone numbers in the US and Canada regions. All other services are operating normally. We are actively working with our carrier to get this issue resolved as soon as possible. Please contact Plivo Support for any questions. Support portal: https://support.plivo.com/hc/en-us #75261
Components affected
Plivo Longcode SMS, USA & Canada
Latest Updates ( sorted recent to last )
RESOLVED 21 days ago - at 10/24/2024 06:35PM

This incident has been resolved.

INVESTIGATING 21 days ago - at 10/24/2024 02:42PM

Dear Valued Customer,

One of our carrier partners is currently observing Inbound/Outbound SMS delivery delays towards phone numbers in the US and Canada regions. All other services are operating normally.

We are actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us
#75261

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