Outage in Podium

Some users are seeing issues with Call group missed call routing reverting back to Voicemail.

Resolved Minor
September 13, 2024 - Started 4 months ago - Lasted about 1 hour

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Outage Details

When users have a call group set up to route to another call group and go into the call experience tab, then back to the call group tab, the call group will show that it is routing to voicemail instead of the other call group. We recommend refreshing your browser window to resolve this issue.
Components affected
Podium Voice
Latest Updates ( sorted recent to last )
IDENTIFIED 4 months ago - at 09/13/2024 09:36PM

When users have a call group set up to route to another call group and go into the call experience tab, then back to the call group tab, the call group will show that it is routing to voicemail instead of the other call group. We recommend refreshing your browser window to resolve this issue.

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