Delay with phone call conversation items

We are currently experiencing a delay in the display of phone call conversation items, including missed calls, voicemails, and call recordings. Our team is actively investigating the issue and working to resolve it as quickly as possible.

We are still investigating this issue and working as quickly as possible to get it resolved. We will provide more information as we look into the issue.

We implemented a fix and are currently seeing improvements across the board. Our services are working through a backlog of events and may see phone call conversation items delay for up to one hour but the queue is actively shrinking. We will continue to monitor to ensure a full resolution.

We are seeing new alerts and reports of users getting an error when viewing conversations. We are investigating the issues and will provide updates as more information becomes available.

We Identified the cause of the issue and pushed a fix that is resolving the alerts and errors across the board. We will continue to monitor for alerts to ensure a full resolution.