Outage in Podium
Messages getting stuck in Sending....
Resolved Minor
April 17, 2026 - Started about 3 hours ago
- Lasted about 2 hours
Incident Report
we are investigating an issue where messages are getting stuck in Sending status. The messages are successfully sending, this is just a visual issue. We will send updates as more information becomes available.
Components affected
Podium MessagingTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
INVESTIGATING
about 3 hours ago - at 04/17/2026 04:10PM
we are investigating an issue where messages are getting stuck in Sending status. The messages are successfully sending, this is just a visual issue. We will send updates as more information becomes available.
MONITORING
about 3 hours ago - at 04/17/2026 04:17PM
We rolled back a change that resolved the issue, we will continue to monitor and review to ensure message statuses update properly.
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