Outage in Podium
Contact CSV Uploads may not be uploading
Minor
March 02, 2026 - Started about 2 hours ago
Incident Report
We are investigating an issue where contact uploads through CSV Uploads are getting stuck in processing and not completing.
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Latest Updates ( sorted recent to last )
INVESTIGATING
about 3 hours ago - at 03/02/2026 04:45PM
We are investigating an issue where contact uploads through CSV Uploads are getting stuck in processing and not completing.
INVESTIGATING
about 2 hours ago - at 03/02/2026 05:12PM
We have discovered that contacts being created from all sources—CSV uploads, Integrations, and other Lead Sources are delayed. We're pulling in more engineering hands to help us resolve this incident. We'll provide an update soon.
IDENTIFIED
about 2 hours ago - at 03/02/2026 05:44PM
We believe we've identified the cause of the issue and are working to test our theory, hopefully resolving the issue. We'll continue to provide updates as we learn more.
IDENTIFIED
41 minutes ago - at 03/02/2026 06:46PM
We're still testing our hypothesis for new lead creation being delayed in Podium. We're getting closer to resolution but will provide an update as soon as our results start to show positive results
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