Outage in Podium
New contacts aren't appearing correctly
Resolved Minor
April 06, 2026 - Started 23 days ago
- Lasted about 1 hour
Incident Report
We're seeing reports of new leads/contacts not being saved properly within Podium. We're actively investigating the root cause and will provide updates as soon as possible
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Latest Updates ( sorted recent to last )
INVESTIGATING
23 days ago - at 04/06/2026 04:23PM
We're seeing reports of new leads/contacts not being saved properly within Podium. We're actively investigating the root cause and will provide updates as soon as possible
IDENTIFIED
23 days ago - at 04/06/2026 04:29PM
We have identified the cause of the issue. We're working on a fix and will be implementing it soon.The main issue is a lag in properly processing the lead information—so while new contact information may not be searchable/viewable right now we expect no contact information to be lost
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